30 Day Return Policy
- Within 30 days of receipt of your order, you may return most items in original packaging.
- Items that are used, not in original packaging, or otherwise not in new and sellable condition cannot be returned without prior authorization from an DonnyFL representative. If approved, a restocking fee of 15% applies.
- Shipping charges are non-refundable. Customer is responsible for shipping returned merchandise, and product should be packaged safe and insured. Any damage that occurs in return shipping is the responsibility of the customer.
- Any merchandise that has been tampered with, customized, or shows any sign of use will not be eligible for return.
- Refunds and exchanges will be processed within 2 weeks from the time we receive all eligible merchandise back to our facility.
- All credit card cancellations and/or refunds will be subject to 5% transaction fee to cover bank fees.
- Please note the reason for your return on a copy of your original invoice and include with your securely packaged items to the following address:
1250 Hill Stream Drive
Geneva, FL 32732